Dear Reader,
The following pages contain a listing of vendors that exhibited at NACM's 106th Credit Congress and Expo in Las Vegas, June 10-13. The following chart shows the products and services which each vendor provides. For your convenience, these pages are perforated so that you may
It is our hope that if you were not able to attend this year's Credit Congress and Expo, you will want to come next year in order to meet with these exhibitors face-to-face, have the opportunity to talk with them about your particular needs, and see their products demonstrated.
Vendor Services
Banking/ Cash
Finance Bankruptcy Application
9ci, Inc *
Actrade Financial *
Technologies, Ltd.
American Check Management * *
AIG Global Trade
Association for Financial * *
Professionals
Bid4Assets *
BusinessCreditUSA.com
Business Payment Services *
Group (BPSG)
Carma Financial Services
Corporation
ChoicePoint
C/Lect Consulting, Inc. * *
CNA Credit
Collection Logistics
Colonial Tax Compliance Company
Columbia Ultimate
Commercial Law League of America *
Corporate Credit Solutions
Credit & Management Systems, Inc.
Creditek LLC *
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com
Cyber Business Credit, LLC *
DAKCS Software Systems, Inc.
D & B *
eCredit.com *
eFinance Corporation
Emaqia Corporation
EULER American Credit Indemnity
Export-Import Bank of the U.S. *
Experian * *
Fifth Third Merchant Services *
First National Merchant Solutions *
Gerling NCM *
The GetPAID Corporation *
Global Credit Services, Inc.
Global Software, Inc. *
The IDP Companies
I-many, Inc.
ImportCard Financial, Inc. *
Intercept Corporation
Internal Audit Bureau *
Inet Credit Exchange *
JPMorgan * *
LiveCapital
London Bridge Group
NCS Credit - Nationwide
Credit Services
National Check Trust, Inc. *
NMC Technologies, Inc. *
Oinke, LLC
PBDS
Portellus
Pyramid Group, Inc.
SkyMinder
Smyth Corporate Staffing
Standard & Poor's Trade * *
Credit Services
Swiss Re
TheoFinance
Vendor Compliance Federation
Veritas Business Information, Inc.
Vision Commerce
Vision Software Solutions * *
Wells Fargo HSBC Trade Bank *
Western Union Commercial Services *
Commercial
Credit Credit
Lender Consulting Insurance
9ci, Inc *
Actrade Financial *
Technologies, Ltd.
American Check Management *
AIG Global Trade *
Association for Financial * *
Professionals
Bid4Assets *
BusinessCreditUSA.com
Business Payment Services
Group (BPSG)
Carma Financial Services * *
Corporation
ChoicePoint
C/Lect Consulting, Inc. *
CNA Credit *
Collection Logistics
Colonial Tax Compliance Company *
Columbia Ultimate
Commercial Law League of America
Corporate Credit Solutions *
Credit & Management Systems, Inc. *
Creditek LLC *
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com
Cyber Business Credit, LLC * *
DAKCS Software Systems, Inc.
D & B *
eCredit.com
eFinance Corporation *
Emaqia Corporation
EULER American Credit Indemnity *
Export-Import Bank of the U.S. *
Experian *
Fifth Third Merchant Services *
First National Merchant Solutions
Gerling NCM *
The GetPAID Corporation *
Global Credit Services, Inc.
Global Software, Inc. *
The IDP Companies *
I-many, Inc. *
ImportCard Financial, Inc. *
Intercept Corporation
Internal Audit Bureau *
Inet Credit Exchange *
JPMorgan *
LiveCapital *
London Bridge Group *
NCS Credit - Nationwide *
Credit Services
National Check Trust, Inc.
NMC Technologies, Inc.
Oinke, LLC
PBDS *
Portellus * *
Pyramid Group, Inc. *
SkyMinder
Smyth Corporate Staffing *
Standard & Poor's Trade *
Credit Services
Swiss Re *
TheoFinance *
Vendor Compliance Federation
Veritas Business Information, Inc.
Vision Commerce
Vision Software Solutions
Wells Fargo HSBC Trade Bank * *
Western Union Commercial Services
Credit Credit Credit
Management Reporting Scoring
9ci, Inc *
Actrade Financial *
Technologies, Ltd.
American Check Management *
AIG Global Trade
Association for Financial
Professionals
Bid4Assets *
BusinessCreditUSA.com
Business Payment Services
Group (BPSG)
Carma Financial Services * * *
Corporation
ChoicePoint
C/Lect Consulting, Inc. * *
CNA Credit *
Collection Logistics
Colonial Tax Compliance Company
Columbia Ultimate
Commercial Law League of America
Corporate Credit Solutions * * *
Credit & Management Systems, Inc. * *
Creditek LLC *
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com *
Cyber Business Credit, LLC * * *
DAKCS Software Systems, Inc. * *
D & B * * *
eCredit.com * *
eFinance Corporation * *
Emaqia Corporation
EULER American Credit Indemnity *
Export-Import Bank of the U.S. *
Experian * * *
Fifth Third Merchant Services
First National Merchant Solutions
Gerling NCM
The GetPAID Corporation *
Global Credit Services, Inc. *
Global Software, Inc. *
The IDP Companies
I-many, Inc. * *
ImportCard Financial, Inc.
Intercept Corporation
Internal Audit Bureau *
Inet Credit Exchange * *
JPMorgan
LiveCapital * * *
London Bridge Group * *
NCS Credit - Nationwide
Credit Services
National Check Trust, Inc.
NMC Technologies, Inc. * *
Oinke, LLC
PBDS * *
Portellus *
Pyramid Group, Inc.
SkyMinder * *
Smyth Corporate Staffing
Standard & Poor's Trade * * *
Credit Services
Swiss Re
TheoFinance *
Vendor Compliance Federation
Veritas Business Information, Inc. * * *
Vision Commerce *
Vision Software Solutions * *
Wells Fargo HSBC Trade Bank
Western Union Commercial Services
Deduction Electronic Information
Management Commerce Services
9ci, Inc *
Actrade Financial * *
Technologies, Ltd. *
American Check Management
AIG Global Trade
Association for Financial * *
Professionals
Bid4Assets * *
BusinessCreditUSA.com *
Business Payment Services *
Group (BPSG)
Carma Financial Services *
Corporation
ChoicePoint *
C/Lect Consulting, Inc. * * *
CNA Credit
Collection Logistics *
Colonial Tax Compliance Company
Columbia Ultimate *
Commercial Law League of America
Corporate Credit Solutions *
Credit & Management Systems, Inc.
Creditek LLC *
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com *
Cyber Business Credit, LLC *
DAKCS Software Systems, Inc. *
D & B * *
eCredit.com *
eFinance Corporation
Emaqia Corporation * *
EULER American Credit Indemnity
Export-Import Bank of the U.S. * *
Experian * * *
Fifth Third Merchant Services
First National Merchant Solutions
Gerling NCM
The GetPAID Corporation * *
Global Credit Services, Inc. *
Global Software, Inc.
The IDP Companies *
I-many, Inc. * * *
ImportCard Financial, Inc.
Intercept Corporation *
Internal Audit Bureau *
Inet Credit Exchange * *
JPMorgan * *
LiveCapital * *
London Bridge Group *
NCS Credit - Nationwide *
Credit Services
National Check Trust, Inc.
NMC Technologies, Inc. *
Oinke, LLC *
PBDS
Portellus *
Pyramid Group, Inc. *
SkyMinder *
Smyth Corporate Staffing
Standard & Poor's Trade * *
Credit Services
Swiss Re
TheoFinance * *
Vendor Compliance Federation
Veritas Business Information, Inc. *
Vision Commerce * *
Vision Software Solutions
Wells Fargo HSBC Trade Bank *
Western Union Commercial Services *
International Risk Skip
Services Management Tracing
9ci, Inc *
Actrade Financial *
Technologies, Ltd. *
American Check Management
AIG Global Trade
Association for Financial * *
Professionals
Bid4Assets *
BusinessCreditUSA.com
Business Payment Services
Group (BPSG)
Carma Financial Services * * *
Corporation
ChoicePoint
C/Lect Consulting, Inc.
CNA Credit *
Collection Logistics
Colonial Tax Compliance Company
Columbia Ultimate
Commercial Law League of America
Corporate Credit Solutions *
Credit & Management Systems, Inc. *
Creditek LLC * *
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com *
Cyber Business Credit, LLC *
DAKCS Software Systems, Inc. *
D & B * *
eCredit.com *
eFinance Corporation *
Emaqia Corporation *
EULER American Credit Indemnity * *
Export-Import Bank of the U.S.
Experian * *
Fifth Third Merchant Services *
First National Merchant Solutions * *
Gerling NCM * *
The GetPAID Corporation *
Global Credit Services, Inc.
Global Software, Inc.
The IDP Companies *
I-many, Inc. *
ImportCard Financial, Inc. * *
Intercept Corporation
Internal Audit Bureau *
Inet Credit Exchange
JPMorgan * *
LiveCapital * *
London Bridge Group
NCS Credit - Nationwide
Credit Services
National Check Trust, Inc.
NMC Technologies, Inc.
Oinke, LLC
PBDS *
Portellus *
Pyramid Group, Inc.
SkyMinder * *
Smyth Corporate Staffing
Standard & Poor's Trade *
Credit Services
Swiss Re
TheoFinance * * *
Vendor Compliance Federation
Veritas Business Information, Inc. *
Vision Commerce
Vision Software Solutions *
Wells Fargo HSBC Trade Bank * *
Western Union Commercial Services
Software/ UCC Filing/
Technology Searching
9ci, Inc *
Actrade Financial
Technologies, Ltd.
American Check Management
AIG Global Trade
Association for Financial *
Professionals
Bid4Assets *
BusinessCreditUSA.com *
Business Payment Services *
Group (BPSG)
Carma Financial Services *
Corporation
ChoicePoint *
C/Lect Consulting, Inc. *
CNA Credit
Collection Logistics *
Colonial Tax Compliance Company
Columbia Ultimate *
Commercial Law League of America
Corporate Credit Solutions *
Credit & Management Systems, Inc. *
Creditek LLC
Creditors Assistance, Inc.
Credit Risk International
CreditRiskMonitor.com
Cyber Business Credit, LLC
DAKCS Software Systems, Inc. *
D & B * *
eCredit.com *
eFinance Corporation *
Emaqia Corporation *
EULER American Credit Indemnity
Export-Import Bank of the U.S.
Experian * *
Fifth Third Merchant Services *
First National Merchant Solutions
Gerling NCM
The GetPAID Corporation *
Global Credit Services, Inc.
Global Software, Inc. *
The IDP Companies *
I-many, Inc. *
ImportCard Financial, Inc.
Intercept Corporation
Internal Audit Bureau
Inet Credit Exchange * *
JPMorgan *
LiveCapital *
London Bridge Group *
NCS Credit - Nationwide * *
Credit Services
National Check Trust, Inc.
NMC Technologies, Inc. *
Oinke, LLC *
PBDS
Portellus *
Pyramid Group, Inc.
SkyMinder *
Smyth Corporate Staffing
Standard & Poor's Trade
Credit Services
Swiss Re
TheoFinance
Vendor Compliance Federation
Veritas Business Information, Inc.
Vision Commerce *
Vision Software Solutions *
Wells Fargo HSBC Trade Bank
Western Union Commercial Services
Other (Edic-
ation, Trai-
ning, etc.)
9ci, Inc *
Actrade Financial
Technologies, Ltd. *
American Check Management
AIG Global Trade
Association for Financial *
Professionals
Bid4Assets
BusinessCreditUSA.com *
Business Payment Services
Group (BPSG)
Carma Financial Services *
Corporation
ChoicePoint
C/Lect Consulting, Inc. *
CNA Credit *
Collection Logistics
Colonial Tax Compliance Company *
Columbia Ultimate *
Commercial Law League of America *
Corporate Credit Solutions
Credit & Management Systems, Inc.
Creditek LLC
Creditors Assistance, Inc. *
Credit Risk International *
CreditRiskMonitor.com
Cyber Business Credit, LLC *
DAKCS Software Systems, Inc.
D & B *
eCredit.com
eFinance Corporation
Emaqia Corporation
EULER American Credit Indemnity
Export-Import Bank of the U.S.
Experian
Fifth Third Merchant Services *
First National Merchant Solutions
Gerling NCM
The GetPAID Corporation *
Global Credit Services, Inc.
Global Software, Inc.
The IDP Companies *
I-many, Inc. *
ImportCard Financial, Inc. *
Intercept Corporation
Internal Audit Bureau
Inet Credit Exchange
JPMorgan
LiveCapital
London Bridge Group *
NCS Credit - Nationwide *
Credit Services
National Check Trust, Inc. *
NMC Technologies, Inc.
Oinke, LLC *
PBDS
Portellus *
Pyramid Group, Inc.
SkyMinder
Smyth Corporate Staffing *
Standard & Poor's Trade *
Credit Services
Swiss Re
TheoFinance *
Vendor Compliance Federation *
Veritas Business Information, Inc.
Vision Commerce *
Vision Software Solutions
Wells Fargo HSBC Trade Bank *
Western Union Commercial Services
2002 Credit Congress & Exposition Vendor list
9ci, Inc.
Contact: James Dean, Vice President of Sales
611 N. Route 83, Suite 103
Bensenville, IL 60106
Tel: 800/397-6952 ext. 321
Fax: 630/766-9539
E-mail: james.dean@9ci.com
Web site: www.9ci.com
Actrade Financial Technologies, Ltd.
Contact: Michael Miele, V.P. of Business Development
200 Cottontail Lane, Vantage Court South
Somerset, NJ 08873
Tel: 732/868-3100
Fax: 732/868-8469
E-mail: mmiele@actrade.com
Web site: www.actrade.com
American Check Management
Contact: Dean Middleton, President
9225 Southwest 158 Lane
Miami, FL 33157
Tel: 305/259-7600
800/759-6786
Fax: 305/259-7680
E-mail: mracm@aol.com
Web site: www.acmeft.net
AIG Global Trade and Political Risk Division
Contact: Des de Swart, Vice President
70 Pine Street, 12th Floor
New York, NY 10270
Tel: 212/770-7335
Fax: 212/269-3387
E-mail: des.deswart@aig.com
Web site: www.aig.com
Association for Financial Professionals
Contact: David Meisner, Membership Administrator
7315 Wisconsin Avenue, Suite 600W
Bethesda, MD 20814
Tel: 301/907-2862
Fax: 301/907-2864
E-mail: dmeisner@afponline.org
Web site: www.afponline.org
Bid4Assets
Contact: Sandra Kidney, Managing Director,
Bankruptcy Claims
One Sansome Street, Suite 1900
San Francisco, CA 94104
Tel: 415/951-4710
Fax: 415/674-8171
E-mail: skidney@bid4assets.com
Web site: www.bid4assets.com
BusinessCreditUSA.com
Contact: Troy Peterson, General Manager
5711 South 86th Circle
Omaha, NE 68127
Tel: 888/274-5325
Fax: 402/537-6761
E-mail: customerservice@BusinessCreditUSA.com
Web site: www.BusinessCreditUSA.com
Business Payment Services Group (BPSG)
Contact: Howard Ives, National Sales Director
4000 Coral Ridge Drive
Coral Springs, FL 33065
Tel: 954/851-7892
Fax: 954/851-7195
E-mail: howard.ives@firstdata.com
Web site: www.businesspayments.com
Carma Financial Services Corporation
Contact: Andrew Wood, Manager, Business Development
789 Don Mills Road, 4th Floor
Toronto, ON M3C 1TS CANADA
Tel: 416/488-3933
Fax: 416/488-8658
E-mail: awood@carmafinancial.com
Web site: www.carmfinanancial.co
ChoicePoint
Contact: Jeffrey D. Trynz, Director, Banking & Finance
4530 Conference Way South
Boca Raton, FL 33431
Tel: 561/982-5433
Fax: 561/982-6251
E-mail: jeff.trynz@choicepointprg.net
Web site: www.choicepoint.net
C/Lect Consulting, Inc.
Contact: David Bonneau, President
6807 N. Sheridan Road, Suite 200
Chicago, IL 60626
Tel: 773/508-1753
Fax: 773/508-1754
E-mail: davidb@clect.net
Web site: www.clect.net
CNA Credit
Contact: Jim Higgins, Marketing Analyst
1100 Cornwall Road
Monmouth Junction, NJ 08852
Tel: 800/283-7965
Fax: 732/398-5106
E-mail: james.higgins@cna.com
Web site: www.cnacredit.com
Collection Logistics
Contact: Roland Eichman, Senior Consultant
5330 Washington Blvd.
Indianapolis, IN 46220
Tel: 317/506-5946
E-mail: reichman@collectionlogistics.co
Web site: www.collectionlogistics.com
Colonial Tax Compliance Company
Contact: Lisa Hayes, Marketing Director
8525 Dunwoody Place, Building 14
Atlanta, GA 30350
Tel: 770/650-0841
Fax: 770/650-0842
E-mail: Lhayes@colonialtax.com
Web site: www.colonialtax.com
Columbia Ultimate
Contact: Dan Tippetts, Business Unit Manager
14300 SE First Street
Vancouver, WA 98684
Tel: 360/256-7358
Fax: 360/260-1614
E-mail: ant@colubs.com
Web site: www.columbiaultimate.com
Commercial Law League of America
Contact: Lesley Metcalf, Administrative Director
150 N. Michigan Ave. Suite 600
Chicago, IL 600601
Tel: 312/781-2000
Fax: 312/781-2010
E-mail: cllalesley@aol.com
Web site: www.clla.org
Corporate Credit Solutions
Contact: Terry Kensinger, President, CEO
2407 Camino Corso Rio
San Clemente, CA 92673
Tel: 800/217-1222
Fax: 949/369-5097
E-mail: terrk@corpcreditsolutions.com
Web site: www.corpcreditsolutions.com
Credit & Management Systems, Inc.
Contact: John Sargent, President
49 Sherwood Terrace, Suite 49E
Lake Bluff, IL 60044
Tel: 847/735-9700
Fax: 847/735-9702
E-mail: cmsarge@icmsglobal.com
Web site: www.icmsglobal.com
Creditek LLC
Contact: Matthew Skudera, Director of Operation Finance
7 Entin Road
Parsippany, NJ 07054-0454
Tel: 973/515-4900
Fax: 973/952-0253
E-mail: info@creditek.com
Web site: www.creditek.com
Creditors Assistance, Inc.
Contact: Brett Metcalfe, President
4208 198th Street, SW Suite 201
Lynnwood, WA 98036
Tel: 877/772-5070
Fax: 800/883-7113
E-mail: brettm@creditorsassistarice.com
Credit Risk International
Contact: Xander Kupers, Marketing Manager Chris O'Connor, International Advertising Sales Manager
Third Floor, 84 Tooley Street
London, SE1 2TF, United Kingdom
Tel: 44 (0)20 7089 5250
Fax: 44 (0)20 7407 4704
E-mail: Xander@crimag.com Chris@crimag.com
Web site: www.crimag.com
CreditRiskMonitor.com
Contact: Tom Corbett, Senior V.P.
110 Jericho Turnpike, Suite 202
Tel: 516/620-5400 ext. 303
Floral Park, NY 11001
Fax: 516/620-2276
E-mail: tcorbett@creditriskmonitor.com
Web site: www.my.creditriskmonitor.com
Cyber Business Credit, LLC
Contact: Kim J. Zablocky, President
253 35th St., 6th Floor
Tel: 646/452-8130
New York, NY 10001
Fax: 646/452-8079
E-mail: nycredit@tiac.net
Web site: www.zablocky@cyberbusinesscredit.com
DAKCS Software Systems Inc.
Contact: Roland Wright, Sales Manager
3017 Taylor Avenue
Tel: 800/533-2090
Ogden, UT 84403
Fax: 801/778-2382
E-mail: sales@dakcs.com
Web site: www.dakcs.com
D & B
Contact: Joanne Carson, Vice President, Communications
One Diamond Hill Road
Tel: 908/665-5810
Murray Hill, NJ 07974
Fax: 908/665-5430
E-mail: carsonj@dnb.com
Web site: www.dnb.com
eCredit.com
Contact: Kelly Cundiff, Director, Market Strategy
20 Carematrix Drive
Tel: 781/752-1200
Dedham, MA 02026
Fax: 781/752-1400
E-mail: info@ecredit.com
Web site: www.ecredit.com
eFinance Corporation
Contact: Debbie Fugate, VP of Strategic Marketing
201 Baldwin Ave., Suite 100
San Mateo, CA 94401
Tel: 650/581-2928
Fax: 650/340-1843
E-mail: dfugate@efinance.com
Web site: www.efinance.com
Contact: Marshall Murphy, VP, Business Development
Tel: 800/952-1552
Fax: 650/340-1843
E-mail: sales@efinance.com
Web site: www.efinance.com
Emagia Corporation
Contact: Ramakrishna Magulu ri, Financial Analyst
900 Lafayette St., Suite 700
Santa Clara, CA 95050
Tel: 408/551-4935
Fax: 408/975-9889
E-mail: ramakrishna.maguluri@emagia.com
Web site: www.emagia.com
EULER American Credit Indemnity
Contact: Leah Maddox, Vice President, Marketing & Business Development
100 E. Pratt Street
Baltimore, MD 21202
Tel: 410/554-0634
Fax: 410/554-0631
E-mail: leahmaddox@eulergroup.com
Web site: www.eulergroup.com
Export-Import Bank of the U.S.
Contact: Sharyn H. Hess, Business Development Officer
20 Exchange Place, 40th Floor
New York, NY 10005
Tel: 212/809-2653
Fax: 212/809-2646
E-mail: sharyn.hess@exim.gov
Web site: www.exim.gov
Experian
Contact: Laurie T. Touchberry, Corporate Communications Manage
475 Anton Blvd., D-3
Costa Mesa, CA 92626
Tel: 714/830-5827
Fax: 714/830-2417
Web site: www.experian.com/b2b
Fifth Third Merchant Services
Contact: Stephen F. Ruch, Assistant Vice President
Franchise & Association Sales Manager
38 Fountain Square Plaza
Cincinnati, OH 45263
Phone: 513/534-6866
Fax: 513/534-4453
E-mail: steve.ruch@53.com
Web site: www.53.com
First' National Merchant Solutions
Contact: Jon Lindhjem, Vice President
222 S. 15Th Street
Omaha, NE 68102
Tel: 402/633-1884
Fax: 402/633-2668
E-mail: jlindhjem@fnni.com
Web site: www.foomp.com
Gerling NCM
Contact: Arjan van de Wall
5026 Campbell Boulevard
Baltimore, MD 21236
Tel: 800/822-3223
Fax: 410/246-5532
E-mail: info@ncmamericas.com
Web site: www.ncmamericas.com
The GetPAID Corporation
Contact: Dana Triplin, Marketing Coordinator
300 Lanidex Plaza
Parsippany, NJ 07054-2723
Tel: 973/463-1500
Fax: 973/599-0902
E-mail: info@getpaid.com
Web site: www.getpaid.com
Global Credit Services, Inc.
Contact: Sam Fensterstock, Vice Resident, New Business Development
Gerry Polakoff, Executive V ce President, Sales
545 Madison Avenue, 14th Floor
New York, NY 10022
Tel: 212/308-6060
Fax: 212/308-7807
E-mail: samf@globalcreditservices.com or polakoff@globalcreditservices.com
Web site www.globalcreditservices. corn
Global Software, Inc.
Contact: Becky Kaufman, Director, Customer Support
3200 Atlantic Avenue
Raleigh, NC 27604
Tel: 919/865-5413
Fax: 919/876-8205
E-mail: becky.kaufman@glbsoft.com
Web site: www.glbsoft.com
The IDP Companies
Contact: Michael Berman, EVP
490 Boston Post Road
Sudbury, MA 01776
Tel: 978/218-5017
Fax: 978/218-5099
E-mail: evp@idpco.com
Web site: www.idpco.com
I-many, Inc.
Contact: Tom Denk, Marketing Communications Manager
300 West Adams Street
Chicago, IL 60606
Tel: 312/372-3850 ext. 5229
Fax: 312/372-3688
E-mail: tdenk@imany.com
Web site: www.imany.com
ImportCard Financial, Inc.
Contact: Carlos Milian, President
8525 NW 53rd Terrace, Suite 220
Miami, FL 33166
Tel: 305/477-0970
Fax: 305/477-0971
E-mail: info@importcard.com
Web site: www.ImportCard.com
Intercept Corporation
Contact: Cindy Simon
607 NP Avenue
Fargo, ND 58102
Tel: 701/241-7832 or 800/378-3328
Fax: 701/241-9930
E-mail: info@interceptcorporation.com
Web site: www.interceptcorporatiOn.cOm
Internal Audit Bureau
Contact: Ken Green, President
233 Northern Blvd. Suite 2
Clarks Summit, PA 18411
Tel: 800/742-0014
Fax: 570/587-1111
E-mail: outsource@iabinc.com
Web site: www.iabinc.com
Inet Credit Exchange
Contact: William Croyle, Vice President, COO
P.O. Box 339
Howard, OH 43028
Tel: 877/806-3368
Fax: 740/397-6915
E-mail: william.croyle@axom.com
Web site: www.inetcreditexchange.com
JPMorgan
Contact: Tanya Joseph
One Chase Manhattan Plaza, 7th Floor
New York, NY 10005
Tel: 212/552-6644
Fax: 212/552-2688
E-mail: Tanya.joseph@chase.com
Web site: www.jpmorgan.com
LiveCapital
Contact: Mike Grossman, CEO
1900 5. Norfolk, Suite 15
San Mateo, CA 94403
Tel: 650/350-3601
Fax: 650/401-3646
E-mail: mikeg@livecapital.com
3550 Engineering Drive, Suite 200
Web site: www.livecapital.com
London Bridge Group
Contact: Jim Crawford, VP, Sales & Marketing
Tel: 770/810-8000
Norcross, GA 30092
Fax: 770/810-8175
E-mail: lbginfo@lbss.com
729 Miner Road
Web site: www.london-bridge.com
NCS Credit - Nationwide Credit Services
Contact: Gregory Powelson
Tel: 440/461-9661
Highland Hts, OH 44143
Fax: 440/544-2701
E-mail: gpowelson@ncscredit.com
9960 NW 116th Way
Web site: ncscredit.com
National Check Trust, Inc.
Contact: Jeanine Goodstein, VP Sales & Marketing
Tel: 800/858-5256
Miami, FL 33176
Fax: 305/887-7642
E-mail: jgoodstein@nctinc.net
11419 Cronridge Drive, Suite 11
Web site: www.nctinc.net
NMC Technologies, Inc.
Contact: Michael Oberlin, President
Tel: 410/356-1444
Owings Mills, MD 21117
Irvine, CA 92618
Fax: 410/356-1425
15320 Barranca Pkwy.
E-mail: moberlin@nmctech.com
Web site: www.nmctech.com
Oinke, LLC
Contact: Thomas Markel, CEO
Tel: 949/743-1839
Fax: 949/784-8700
E-mail: tom@oinke.com
106 Apple Street, Suite 303
Web site: www.oinke.com
PBDS
Contact: Eileen O'Hare, AVP Marketing
Tel: 732/530-9303
Tinton Falls, NJ 07724
Fax: 732/933-9267
E-mail: eohare@pbdsinc.com
Web site: www.pbdsinc.com
Portellus
Contact: Scott Ferrell, Director of Sales
18101 Von Karman, Suite 650
Irvine, CA 92612
Tel: 949/250-9600
Fax: 949/975-8450
E-mail: scott@portellus.com
Web site: www.portellus.com
Pyramid Group, Inc.
Contact: Earl D. Schell, Principal
Cincinnati, OH 45242
Tel: 513/791-5535
E-mail: schell@pyramidgroup.com
Pyramid Group, Inc.
Contact: Anthony J. Esposito, Principal
Sayerville, NJ 08871
Tel: 732/651-6606
E-mail: aesposito@pyramidgroup.com
Web site: www.pyramidgroup.com
SkyMinder
Contact: Eleonora Romagnori, Marketing
2701 N. Rocky Point Drive
Suite 1100
Tampa, FL 33607
Tel: 813/636-0981
Fax: 813/637-8451
E-mail: e.romagnoli@crifgroup.com
Web site: www.skyminder.com
Smyth Corporate Staffing
Contact: John Broderick, Executive Consultant
7 Entin Road
Parsippany, NJ 07054
Tel: 973/386-5900 ext. 565
Fax: 973/560-0858
E-mail: jbroderick@smythcorp.com
Web site: www.smythcorp.com
Standard & Poor's Trade Credit Services
Contact: Camilo Gomez, Managing Director
2205 Miguel Chauce Road
Santa Fe, NM 87505
Tel: 505/955-8430
Fax: 505/982-9002
E-mail: camilogomez@standardandpoors.com
Web site: www.risksolutions.standardandpoors.com
Swiss Re
Contact: Sylvain Bouteille, Managing Director
55 East 52nd Street
New York, NY 10055
Tel: 212/317-5217
Fax: 212/317-5532
E-mail: sylvain_bouteille@swissre.com
New York, NY 10169
Web site: www.swissre.com
TheoFinance
Contact: Joseph Plotnick, President
230 Park Avenue, Suite 1000
Tel: 646/435-5632
Fax: 732/656-1767
E-mail: j.plotnick@theofinance.com
New York, NY 10001
Web site: www.theofinance.com
Vendor Compliance Federation
Contact: Kim J. Zablocky, President
253 35th St., 6th Floor
Tel: 646/452-8240
Fax: 646/452-8079
E-mail: zablocky@vcfww.org
New Haven, CT 06510
Web site: www.vcfww.org
Veritas Business Information, Inc.
Contact: Robert Lucht, Chief Operating Officer
121 Whitney Avenue
Tel: 203/503-6700
Fax: 203/781-3833
E-mail: robert.lucht@veritas-usa.com
St. Charles, MO 63303
Web site: www.veritas-usa.com
Vision Commerce
Contact: Linda Lundergan, Marketing Coordinator
2050 Bluestone Court
Tel: 636/940-2592
Fax: 636/949-5086
E-mail: linda@visioncommerce.com
Charleston, SC 29407
Web site: www.visioncommerce.com
Vision Software Solutions
Contact: Barry F. Brinson, Jr., President
1942 Sam Rittenberg Blvd., Suite A
Tel: 800/248-5550
Fax: 843/571-2511
E-mail: bbrinson@visionsoftwaresolutions.com
Web site: www.visionsoftwaresolutions.com
Wells Fargo HSBC Trade Bank
Contact: Fidela lrigoyen, Vice President
100 W. Washington St., 35th Floor
MAC: 34101-251
Phoenix, AZ 85003
Tel: 602/378-1117
Fax: 602/378-1320
E-mail: lrigoyen@wellsfargo.com
Plano, TX 75074
Web site: www.wellsfargo.com
Western Union Commercial Services
Contact: Joe Musco, VP, Field Sales
660 N. Central Expressway, Suite, 450
Tel: 972/881-3597
Fax: 972/881-3570
E-mail: joe.musco@westernunion.com
Web site: www.westernunion.com
RELATED ARTICLE: eCredit
APPLICATIONS
Customer: CDW
Industry: Technology Provider
Product: InstantDecision[TM]
Challenge: Improve speed and accuracy of credit decisions, without adding overhead, to quickly accommodate a growing number of new customers.
Solution: Implement an eCredit real-time credit automation solution to automate most credit decisions using the most up-to-date information.
Managed Growth With Managed Risk at CDW
CDW is a Fortune 500 company that provides technology products an services to businesses and the public sector nationwide. The company was founded in 1984 as a home-based business and today employs more than 2,800 people with net sales of approximately $4 billion in 2001.
CDW focuses on small- and medium-sized businesses with approximately 97 percent of sales derived from commercial accounts. CDW has built strong relationships within the technology sector and is a leading direct source for Cisco, Compaq, Hewlett-Packard, IBM, Intel, Microsoft, Sony, Toshiba and other top name brands. It was recently ranked first in its industry on FORTUNE magazine's "America's Most Admired Companies" list, and is expanding its list of active commercial customers.
Handling Fast Growth
"We were experiencing double-digit growth in our new customer acquisition," said Ken Ford, Director of Credit Services, CDW. "Each new customer required credit approval, so we now needed to make fast, accurate credit decisions in order to quickly service our customers and as a way of expediting the sales process and managing operational costs."
The old credit approval process at CDW required the company's analysts to manually review credit information received daily from information bureaus. The information could have been as much as three months old, and the process was often time-consuming.
By using older data, the company was not certain it was providing the most accurate credit limit to new customers. It was possible that CDW was missing sales opportunities because it was nor allotting a large enough credit limit to low-risk customers. In addition, older data meant that CDW might not be immediately aware of negative change in a company's credit raring or if the customer was declared fraudulent
Minimizing Risk
CDW chose InstantDecision software from eCredit.com to make credit decisions more accurate, efficient and consistent and to manage risk more closely. The eCredit solution offered real-time access to bureau data and scores, to ensure decisions were based on the most up-to-date information. In addition, eCredit software took CDW's existing credit decision process--which involved gathering information manually and applying a credit limit based on the resulting customer score--and automated it from start to finish. This dramatically reduced the time and effort needed to process a single transaction and improved consistency of credit decisions.
"With InstantDecision, we built our own credit line assignment model in the system," said Ford. "This means we are issuing credit based on our own perception of risk, and we've ensured continuity in our credit portfolio." The flexibility of the InstantDecision software also meant CDW could change credit decision rules, data elements used to assign credit limits and scorecard thresholds as needed--such with a change in economic conditions--with little delay.
Real Results
Using the eCredit system, CDW reduced the transaction time for an application by 75 percent, speeding up the time to order fulfillment. CDW now processes some 3,000 credit decisions per month, and virtually all credit-approved, in-stock orders ship the same day, with close to 15,000 orders shipped daily.
Despite the changes in the economy after implementation of the eCredit software, CDW did not see a significant change in bad debt loss--meaning the system's improved accuracy may have prevented risky lending decisions
CDW has also dramatically improved efficiency. "With eCredit InstantDecision, we can handle up to twice the volume of applications with the same number of employees," said Ford. "That means CDW has no slowdown in credit processing even when there is a spike in orders. In the credit department, we have peace of mind of knowing the credit decision will not be the limiting factor in delivery of orders."
For more information on eCredit, visit www.ecredit.com or e-mail info@ecredit.com.
American Check Management
ADVERTISEMENT
American Check Management's Electronic Funds Transfer Program
"Every credit department that doesn't institute this tool is just another step behind the competition
Thomas Palie, credit and collections manager for Conversent Communications, is referring to American Check Management's newest credit management tool--Electronic Funds Transfer (EFT). ACM'S EFT program provides its clients with the latest and most efficient way to process payments. EFT rakes advantage of the latest electronic capabilities by safely and securely processing and depositing payments through ACH via the ACM Processing Network. It eliminates or reduces costly wire transfer costs. Funds are transmitted using data encryption and server authentication. Not only is it safe, it's fast!
How Does It Work?
All you need is the information printed on your customer's check and the dollar amount to be processed. That means that you can rake down the information while you have the customer on the phone, or the customer can fax a copy of their check to you. Once the information is in hand, simply log onto the ACM web site using your ACM customer number, and input the necessary information. Once you hit the "submit" key, the customer's checking account will be drafted and the funds will be deposited into your company's bank account-usually within 48 hours! Eliminating the time it takes to receive a check in the mail, the trip to the hank to deposit the check and the longer time period it takes the check to clear through the bank are obvious benefits. What are some others?
Benefits for the Customers
ACM clients report immediate results using the EFT program. By using EFT, you can count on the following benefits:
* Improved ability to get paid while performing collection calls
* Improved A/R aging
* Accelerated cash flow
* CODs become CIAs (cash-in-advance)
* Reduced DSO
* It's cheaper and more secure than credit card transactions
* No need to change your current banking relationship
Conversent, a phone company with thousands of customers, has been using ACM's EFT program for the last eight months. Conversent has a "suspension for non-pay" process, where customers are given 10 days to bring their account current upon receipt of notice. If they don't pay, their service is discontinued. "... every time we contact a customer, we need it to end with a payment in hand," says Palie. Until ACM's EFT program was implemented, this process was a manual one and extremely time consuming. Now payment can be secured during the collection call. "Follow-ups and 'the check is in the mail' have become a thing of the past."
For another ACM client who also uses its check guarantee service, EFT proves effective for not only collecting on past due customers, but also as an alternative payment option. "Since we are in the construction industry," comments Debbie deBoer, CBA, corporate credit manager for Miles Sand and Gravel, "this payment method has become an alternative payment option for many of our customers that work out in the field and cannot get a check into our office for COD shipments or to clear a credit hold status. This payment option has allowed us the opportunity to increase sales because it provides us the opportunity to be more flexible and accessible to our customers.
The EFT program can also benefit the dient's customers--saving them time, money and worry. There is no need for remembering to write a check, apply postage and mail the payment. All that is done for them through one easy phone call.
The ACM Advantage
ACM clients agree that the EFT program is extremely easy to implement and use. "This group of professionals (ACM) will go to any length to make the 'partnership' successful," says deBoer. ACM customizes the program data to fit each client's needs and walks them through the simple steps of processing a payment. As part of ACM/NACM's member benefit package, there are no start-up fees or monthly minimums. Nor is the software expensive ACM can help you improve job performance, enhance your relationship with customers and save your company time and money while providing you with the highest level of service and attention. "The attention that ACM gives to us is what makes them so valuable as a business partner," comments Palie.
Exceeding Expectations
Not only has EFT met all deBoer's expectations, but it has far exceeded them. "Nor only would I be happy to recommend this service to other companies...but I have already done so on numerous occasions." Palie believes that EFT is the tool of the future. "Recommend it? I'd require it!" he says. "It will hasten the day when children see a copy of a paper check and ask their parents 'What was this used for?"'
For more information on American Check Management's EFT program, visit www.acmeft.net or call 800/759-6786