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In Search Of The VOIP Killer App

HEADNOTE

The latest application package offerings were reviewed. What's new? Video and collaboration top the list.

What can an IP-telephony environment do for you that your traditional PBX can't? We went out to the

leading vendors of IP-PBX wares and asked them this question. What they showed us were dozens of applications, all claiming to push the state of mobility, productivity and human communications to the edge.

Our initial foray in this direction was a year ago, when we conducted the first comparative review of "advanced and enhanced applications that run over or exploit an IP-telephony environment." Those results, appearing in the September 2003 BCR (see pp. 38-46), generated a lot of excitement and feedback.

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TABLE 1 Collaboration, Conferencing Applications Reviewed

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