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At the same time that voice and data networks have converged, specialized call-center capabilities have been integrated as...
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A phone dealer can help you choose the best system for your business, but you should understand the...
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As complete VoIP Unified Communications solution, 3CX Phone Systemv8.0 offers IP phone management provisioning, integrated soft phone,find me...
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Voice over Internet Protocol offers a wide array of benefits, and small business leaders are beginning to get...
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Nov. 5--A call center hired to schedule appointments for the Frederick County Health Department's upcoming H1N1 flu vaccination...
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Providing direct connection between Converge Pro audio conferencing systems and VoIP PBX phone systems, Converge[R] Pro VH20 enables...
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Providing direct connection between Converge Pro audio conferencing systems and VoIP PBX phone systems, Converge[R] Pro VH20 enables...
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AsiaInfo Holdings, Inc., a provider of telecom software solutions and IT security products and services in China, on...
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Oct. 24--C EDAR RAPIDS -- Iowa call center industry is weathering the recession better than other sectors of...
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Today’s technologies can help you eliminate unnecessary phone costs and even allow you to make and receive phone...
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Call centers offer a variety of services that can help small businesses offer quality customer service interactions.
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Spokane-based Sterling Savings Bank says it's converting a former FirstBank Northwest branch building in Liberty Lake into a...
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Oct. 30-- APAC Customer Services Inc. will be hiring about 70 new workers for its second call center...
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Oct. 31--The Allen County Commissioners deferred a vote Friday morning to merge the city and county 911 call...
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Oct. 31--One of Greeley's call centers will close by the end of March, putting 127 employees out of...
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Oct. 31--The Akron call center of Teleperformance USA will shut down and more than 300 people will lose...
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Oct. 30--The Akron call center of Teleperformance USA will shut down and more than 300 people will lose...
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Oct. 29-- Time Warner Cable will close its call center in Waco, eliminating 45 local jobs. Spokeswoman Stacy...
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By Stan Fisher Register Correspondent The Connecticut River Area Health District, swamped with as many as 300 telephone...
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Aetna has been recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience" through its...
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