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Virtually yours: the growing virtual assistant industry presents opportunities for aspiring entrepreneurs and small business owners alike.

By McCrea, Bridget
Publication: Black Enterprise
Date: Tuesday, November 1 2005

WHEN THE TIME CAME FOR WENDY Y. Bailey to promote her one-day coaching workshop earlier this year, she didn't hire a marketing firm to handle the task. She handed over the project to Tonya Thomas, her administrative assistant who oversaw the project from concept to completion.

Using

Bailey's handwritten notes, Thomas created an outline of topics to be covered at the event, wrote short descriptions for each topic, and developed e-mail marketing messages that were distributed to Bailey's database of contacts. She then developed a PowerPoint presentation for distribution to seminar participants.

By collaborating with Bailey, Thomas was able to accomplish her tasks and, in many cases, recognize challenges and handle them before they became problems. And Bailey, free of the day-to-day management of the project, was able to focus on the heart of her business while reviewing and approving the administrative tasks Thomas worked on. Each element of the project was completed seamlessly, as if the women had been working together in the same office. But Thomas and Bailey weren't even in the same state.

Thomas, who lives and works in Birmingham, Alabama, is a virtual assistant, a self-employed independent contractor who handles administrative tasks for small offices via e-mail, fax, telephone, and the Internet. Bailey is the owner of Brilliance in Action, an Atlanta-based personal and business coaching firm. She has been using VAs since 2004 as a way to support her growing business. "I look at my VAs as part of my team because they do more than what they're asked to do; they lend their support and creativity to projects," says Bailey.

VAs, one of the fastest growing home-based business opportunities, are often the long-term "growth partners" of the small businesses and independent professionals who hire them. Scores of professional VAs joined the ranks of the self-employed after serving as administrative and executive assistants in the corporate world. Unlike temporary employees, VAs are entrepreneurs, like many of their clients.

The growth of this new, creative labor force is due to advancements in technology. Faster broadband and enhanced communication, such as quick file transfers and video conferencing, are expanding an industry where office professionals can provide administrative and other support services without having to be on-site.

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