Business Communications Review

In July we wrote about the seven deadly sins of carrier pricing and commitment terms. This month we...

Once again, VoiceCon is taking its show on the road with a fall tour composed of (mostly) one-day...

A global enterprise's need for innovation is usually fueled by competition and new business opportunities. Innovation represents change,...

HEADNOTE New alliances help service providers and their equipment suppliers work together on specs and testing In the...

HEADNOTE They could-but only if equipment and service providers are really ready to embrace COTS. Commercial Off-The-Shelf (or...

Since 9/11 and the 2005 hurricanes, business continuity and disaster recovery have come off the back burner.

HEADNOTE Breaking the illusion of separate markets could propel a convergence of the IMS, SOA and Web 2.0...

HEADNOTE The edge is the new center, where overlapping options for content and connectivity converge on user devices....

HEADNOTE Vendors as well as customers will benefit as we leave the proprietary world behind us. For many...

Where are enterprise costs really headed, and what will you get for the money? In two recent VoiceCon...

IMAGE PHOTOGRAPH 1 Of all the technical marvels the networking industry has delivered, the cell phone has had...

The problem is that the network managers aren't getting any legitimate help from the traditional management vendors and...

The evolution of IP-telephony has significantly changed the competitive equilibrium of the PBX market. In a few short...

The much-discussed convergence of telecommunications and Internet protocol (IP) technologies is changing the way corporate enterprises buy voice,...

IMAGE PHOTOGRAPH 1 There are two sides to application performance management: rows and columns. Let me explain. It...

HEADNOTE VOICE-DATA CONVERGENCE IMAGE CHART 1 Global Consumer VOIP Market 2011 (Projected) The market for consumer voice over...

HEADNOTE MANAGER'S NOTEBOOK Enterprises continue to see a need for skilled IT workers, with almost two-thirds of the...

HEADNOTE DATACENTER TRENDS The market for virtualization services will double between 2006 and 2011, according to International Data...

HEADNOTE SOCIAL NETWORKS More than half of online users in Europe participate in some social computing, as either...

The idea that networks should be managed with the end user in mind has always been with us....