Boycotts

Amazon is facing a California boycott because of its opposition to a new online sales tax, as small businesses ask their customers to join the fray.

Knowing how to deal with a crisis is important in franchising, as one wrong step in one location can cause a chain reaction throughout the entire system.

Small Business Saturday and what it means for Local Business.

While your boycott of BP might impact them a teeny tiny bit, it's impacting these local owners, in many cases, your neighbors, a great deal more.

Locally produced goods causes Main Street stores to attract customers in San Francisco

When a public relations crisis occurs, those companies that confront the issue immediately stand a better chance of recovering than those that drag their feet and stonewall the press.

Sharing our personal views, political or otherwise, is certainly within our rights as U.S. citizens. But if you are a business owner, you have to weigh the consequences of speaking out versus alienating...

Tough times make profitability a long shot. Focus on customer service will go a long way when those dining in your restaurant are feeling the pain of current economic trends. Now, more than...

If you compete with companies based in China, a book called, "A Year Without MADE IN CHINA" might have a lot of appeal.

Macy's does not feel the love.

How comfortable are your employees in dealing with customers who come from different backgrounds and cultures? For those of you in retail, the holiday season is upon us unleashing a flood of new...