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Don't bail out of wireless investments: retail banks will miss a strategic opportunity if...

As recently as two years ago, retail banks experienced a flurry of interest in how wireless technologies might be applied to their businesses.

Projects were funded and teams appointed amid hopeful promises that a technological revolution was underway with the potential to transform the industry's economics and its customer relations. Now the same projects are being shelved.

Tumbling stock markets have combined with newfound scepticism towards technological change in general to persuade many banks to abandon their investments in wireless.

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