Cards: The Art Of Cutting Collections Costs: Big card players are tapping Adeptra's ART to...

Zeroing in on credit card companies' need to cut the costs of managing fraud, collections and activation of new cards received in the mail, a U.K.- and Connecticut-based company called Adeptra has quietly accumulated an impressive list of the world's top card issuers as clients. That list includes 13 of the top 22 issuers in the U.S. and U.K., such as American Express, Barclays Bank,

Bank One, Fleet, JPMorgan Chase, Halifax Bank of Scotland, HSBC, Lloyd's TSB, Providian National Bank and Wells Fargo.

Using Adeptra's platform ART, an acronym for Automated Res