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Lots of Ditching and Switching As Owners Seek Deals: Banks are warming up to small business...

By De Paula, Matthew
Publication: US Banker
Date: Sunday, February 1 2004

Small business customers are bouncing around between banks now that competition is picking up in this once neglected segment. Owners are turning out to be a disloyal bunch, with twice as many changing banks in pursuit of a better deal compared to three years ago.

Lately, banks are elbowing each other, not to grab entire small business relationships, but to cherry pickup different pieces, says NFO WorldGroup's Maria Erickson, evp of the Greenwich, CT-based research firm's financial services group. "Small business owners today see less and less differentiation between som

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