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Technology: The Hi-tech Lowdown For 2007 - Dan Barnes Canvasses The Views Of Senior...

By Barnes, Dan
Publication: The Banker
Date: Thursday, February 1 2007

Byline: DAN BARNES

LARS GUSTAVSSON

CIO

ABN AMRO

Effectively managing a multi-vendor outsourcing model

In the financial services industry, firms are increasingly outsourcing IT processes to multiple vendors, with ABN AMRO at the forefront of this trend. Ensuring the success of this multi-vendor model, our focus will be on maximising commercial leverage for global and regional projects, close tracking of service-level agreements and key performance indicators as well as ensuring the retention of staff with strong multi-vendor

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