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TAKING THE E-TRAIN

By Bartholomew, Doug
Publication: Industry Week
Date: Wednesday, June 1 2005
HEADNOTE

ONLINE TRAINING PROGRAMS CONTINUE TO FLOURISH ON THE PLANT FLOOR AND IN THE OFFICE.

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NO ONE IS GIVING UP ON

THE traditional classroom, but manufacturers are finding that e-learning 101 is one class they just can't afford to cut.

"Definitely the direction we are going is to e-learning and technology-enabled learning," says Rick Sturtevant, senior learning consultant at Caterpillar Inc., where the number of online learning lessons taken by employees soared from 30,000 in 2001 to 200,000 last year. "It's not an easy journey, and it is a big change for learners, but we've turned the corner here," Sturtevant says.

A big reason behind the shift manufacturers are making to online training programs is cost savings. "The cost to deliver online training is less," says Paul Walliker, Caterpillar Inc.'s collaboration and online training manager. "To create an e-learning module is three times less expensive than it is to create an instructor-led class."

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