Restroom cleanliness: The last detail

While spotless drinking glasses, immaculate tables, gleaming silverware and tasteful decor contribute to the restaurant atmosphere, guests' perceptions and reactions to their dining experience can be swayed by the smallest details. One often-overlooked hot spot is the restroom. Few things can make the dining experience more displeasing than an unkempt restroom. Imagine the distraction that would be caused by a guest returning to the table and complaining about the restroom's cleanliness.

In addition to their aesthetic response to restroom cleanliness, guests have become increasingly savvy about how germs spread illnesses and the precautions needed to reduce the possibility of contracting a bacterial or viral illness, such as E. coli. That's why successful establishments must address guests' concerns by meeting or exceeding their expectations about the cleanliness of restrooms.

Regardless of how clean they are at the start of the dining period, it doesn't take much for restrooms to become unsavory. These five steps can ensure that your restrooms are in top form.