Poor Customer Service Can Be Very Costly
November 05, 2009, 1:30 PM
Poor customer service can break a company, especially when your customers are expecting you to provide critical services to their company. Does your company stand out among those that win in part by having great customer service?

CIT Group Bankruptcy and DIP Financing
November 02, 2009, 9:25 AM
Yesterday, CIT Group, Inc., the fifth largest private commercial finance company in the world filed Chapter 11 bankruptcy. The impact on affected parties is different depending on who you are. Small business owners using CIT should be every vigilant.

Good Videos on YouTube – SCORE Chicago
October 31, 2009, 8:10 AM
SCORE is a nationwide non-profit organization dedicated to helping small businesses succeed.The SCORE Chicago chapter has produced a number of short videos focused on small businesses. The information provided on them is good.

Don’t Get Too Excited about Q3 GDP Figures
October 30, 2009, 10:35 AM
Yesterday, President Obama's economic counsel released the Gross Domestic Product (GDP) figures for the 2009 third quarter ending September 30, 2009. These figures were significantly inflated by several temporary stimulus programs and don't correlate with the performance of several major ...

Don't Become a Victim of Fake Financing Scams
October 28, 2009, 6:35 PM
With small business credit getting tighter by the day, more and more innocent business owners are falling victim to crooks and thieves who are determined to separate honest business owners from their money.

Keeping Accurate Mileage Records
October 27, 2009, 2:40 PM
Do you know the IRS guidelines for mileage deductions well enough to oversee your employees? records and make sure everything is in compliance in case of an audit?

Innovation in Business Practices Working Well for Some SMBs
October 27, 2009, 2:35 PM
Shoring up cash flow processes helped get one retailer into the black for the first time in two years. Here's what else the company is doing differently to achieve greater success.

Dorothy, We’re Not in Kansas Anymore!
October 26, 2009, 1:05 PM
Description: If you aren’t convinced that the U.S. economy and demographics aren’t drastically changing before your eyes, here are a few staggering statistics and thoughts that might help you realize we are in the middle of a monumental social and ...

Message to Congress: Extend Temporary SBA loan Provisions!
October 23, 2009, 10:05 PM
Congress needs to act quickly to extend the temporary loan guarantees and other SBA program enhancements provided for in the stimulus plan last winter. Failing to do so will cause serious harm to small businesses seeking SBA loans.

Tatum LLC Releases October Survey of Business Conditions, Results Mixed
October 22, 2009, 12:15 PM
Each month, Tatum LLC releases its Tatum Index of Busienss Conditions. In the most recent report, Tatum reports a continued overall improvement with several key areas including unemployment and access to capital weak.