Six Customer Service Strategies That Win | Operations > Customer Relations from AllBusiness.com
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The Importance of Customer Loyalty

You can have every product that anyone could possibly want, but if you don't treat your customers well, you can kiss your business goodbye.

Numerous studies have shown that it's much more expensive to attract new customers than it is to keep existing ones, so it's vital that your business focus on making customers happy. Here are six service strategies to keep customers coming back for more.

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