www.tmcnet.com/1042.1: eGain receives EMC docmentum accreditation.
CRM solutions provider eGain Communications has received the "Designed for EMC Documentum" logo designation for its eGain Service, a hosted contact center solution which is fully interoperable with the EMC Documentum platform. In order to receive the designation, eGain Service had to
In addition, make sure to read these articles:
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eGain Communications Corp. recently announced the availability of eGain Service 6, the sixth generation of the company's Internet-architected solution for customer service management. eGain Service ......
Business Editors/High-Tech Writers Call Center Las Vegas Show LAS VEGAS--(BUSINESS WIRE)--Feb. 11, 2003 Comprehensive ROI-Centric Solution, Built on an Open Next-Generation Platform, Enables End-to-End Customer ......
eGain Communications Corp. has announced the availability of its new eGain Service 7 suite, addressing end-to-end issue handling, service fulfillment and improved first contact resolution ......
BandTel, a provider of SIP trunking services, and Paraxip Technologies have announced that BandTel's SIP trunking solution is fully interoperable with Paraxip's Open Media Gateway ......
BURLINGTON, Mass.--(BUSINESS WIRE)--Nov. 14, 1995--In a one-up on other vendors, I-Kinetics announced today the first commercial component software providing both CORBA and Windows OLE access ......
Myth 1 "One size fits all" - one web self-service method fits all customers and their needs.
Business Editors & High-Tech Writers Irvine, Calif. & Cambridge, U.K.--(BUSINESS WIRE)--Oct. 24, 2002 Magi Secure IM Presents Unique Opportunity for Enterprises to Seize Full Control ......
Business/High Tech Editors RED BANK, N.J.--(BUSINESS WIRE)--May 3, 2002 A Single GlobespanVirata CPE Design Meets All Present and Future Requirements for the Japan Market GlobespanVirata, ......
SAN JOSE, Calif. -- BayPackets, a leader in providing IP Multimedia Subsystem (IMS) compliant multi-network voice and data solutions for wireless, wireline and cable ......
EATONTOWN, N.J. & STOCKHOLM, Sweden -- Opnext, Inc., a global leader in high-performance optical components, today announced a live interoperability demonstration of the highly integrated ......
Business/Technology Editors SANTA CLARA, Calif.--(BUSINESS WIRE)--Oct. 16, 2001 3Com Corporation (Nasdaq: COMS) today announced that the 3Com(R) OfficeConnect(R) Gateway Integrated Access Device (IAD) has been ......
Business Editors and High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--May 2, 2001 Planet Tivoli--Tivoli Systems Inc., an IBM (NYSE:IBM) company and McDATA(R) Corporation (Nasdaq:MCDT/MCDTA), a global leader ......
Myth 1: "One size fits all" - one web self-service method fits all customers and their needs.
CAMBRIDGE, Mass. -- Contact centers and service organizations are constantly looking for cost-effective approaches to streamline customer interactions and deflect phone calls to Web self-service....
Business Editors/High-Tech Writers BOULDER, Colo. & ENGLEWOOD, Colo.--(BUSINESS WIRE)--Sept. 3, 2003 SpectraLink Corporation (Nasdaq: SLNK), an industry pioneer in enterprise wireless communications, and Expanets, the ......
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- eGain Launches eGain Service 6.
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