Innovate, build a market niche, and watch sales take off! In 1991, Jonathan King and Jim Stott made some nice jams and vinegars. They were so good, in fact, that they ...
Gen X and Gen Y have leveraged the technology, but didn’t invent it. So there are some fundamental disconnects when discussing depth of understanding. They know how to do it, but don’t know why it’s done that way.
Like most people, most managers I meet simply do not like confrontation. As such, they have tendency to avoid it at all costs. Now, I’m a huge advocate of motivating people by uncovering what drives them personally by tapping into their individuality, and then motivating them by pleasure, their goals, their dreams and their personal vision. While this is my ...
Thanks, Keith, for the article. the questions that you have highlighted really got me thinking. There's more toxic behaviour in organisations than you can imagine and those questions would really drive the point home. Like you mentioned, I used to this that reinforcing with pleasure was the way to go. I soon realised that it worked where a person has the right mind set already and not when the person's mentality had turned toxic. What i have done with my team is to ensure that they take direct responsibility for their actions. I created what I would like to term a "transparent system" (within limits, of course) where a person can evaluate the direct cost of their actions or lack thereof. They can evaluate the benefit they are bringing in versus the expenses or the losses they cause and benchmark that against what they want to earn or what they do earn. It works for a cleaner right up to nearly the top. The idea rests around defining the incomes and expenditures that they affect and they can evaluate those themsleves. I've found that my team now works harder and with greater purpose and there is very little toxic thinking and toxic behaviour.
By: Garikai Nhongoon2/7/10 at 11:38 PM
Coaching Questions Managers Use To Get People To Recognize The Cost of Self Sabotaging Behavior
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By: jimon2/7/10 at 10:46 AM
Can Gen X, Gen Y, and Baby Boomers Co-Exist? – The Debate Rages
I agree with the commentary on training in many ways. A simple training provides nothing more than information and ideas. Behaviorally training does nothing to improve performance. Coaching does. However, I would take it one step further that even a coach can't fix what the team gets from ownership on a regular basis. To fix or improve sales performance requires an organizational behavioral shift. http://www.purecooke.com/2010/02/06/training-nd-coaching-are-not-the-answer-to-growth http://www.purecooke.com/2009/10/19/sales-down-skip-the-training-hire-a-coach/ ...
By: Sales Cookeon2/6/10 at 9:56 AM
From Classroom to Paycheck: Making Sales Training Work