Customization is just one option.
Let's see if HP can be any more clear with its Compaq line of computers aimed at the corporate market.
Like Dell, HP has a configurator that lets you go crazy upgrading components--but HP prefers that you select from among a number of preconfigured models, find the one that comes closest to what you want, and buy that. So HP's Web store offers quite a few models that are pretty well configured to begin with; in some cases, all you have to do is add a monitor.
The HP-Compaq dx2000 line is for the budget-conscious business buyer. "Great for office productivity applications such as word processors, spreadsheets, and e-mail." Sounds like just what the doctor ordered. And the Web site offers half a dozen configurations starting at under $400. None was exactly what we wanted. The closest "Recommended configuration," priced at $579, let us upgrade the hard drive to 80GB and add a monitor, totaling $803, but we couldn't buy the Office Suite so it's not comparable.
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