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To take the concept full circle, Kaplan has posted her hours next to the entrance of her space on a five-dollar hardware ... Read More
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Retailers are always looking for any and every edge to increase their sales and profits. It's one thing to get customers to ... Read More
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When probing for pain it’s more effective to start with general questions to build rapport, encourage discussion and plenty of input from ... Read More
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1. Why No Complaints Is Not Always a Good Thing
Getting customer feedback is one way to improve service.
(ARTICLE)
2. Grow Your Business with Demand Innovation
Your company can provide new value to customers by solving their most difficult challenges.
(ARTICLE)
3. Why Your Business Needs a Social Media Manager
Keep your company current and in touch with the online community by hiring a social media manager.
(ARTICLE)
4. How to Manage Your Small Business in a Credit Crisis
Here are techniques small businesses can use in three areas to minimize the damage of a credit crisis.
(ARTICLE)
5. Six Marketing Strategies for a Tight Budget
Market your business for less.
(ARTICLE)
6. Five Steps to Building a Powerful Salesforce
Sales managers have to do everything in their power to improve the odds and make sure every salesperson ...
(ARTICLE)
7. Growing a Franchise With the Help of Your Franchisor
Your franchise is up and running, and you feel great about your success. Now, it’s time to take ...
(ARTICLE)
8. How to Find Venture Capital Overseas
These strategies can help you find overseas VC money.
(ARTICLE)
9. Jump-Start Your Sales Career by Volunteering
Shadow a prospective employer, and then find a volunteering opportunity that can help you hone your skills.
(ARTICLE)
10. How to Use a Facebook Fan Group to Market Your Business
Reach out to customers for free with social networking.
(ARTICLE)
11. New Domain Name Extensions
What “.google” and other creative domain name extensions could mean for your business.
(ARTICLE)
12. Protecting Your Phone from Virus Attacks
You protect your PC, so why not your cell phone? Here’s what you need to know about mobile ...
(ARTICLE)
13. Use Provisioning Software for Smartphones in Your Business
Managing your company’s smartphones is easier with provisioning software.
(ARTICLE)
14. How Long Should You Keep Financial Statements?
Keep most financial records for at least four years past their date, some for seven, and some forever.
(ARTICLE)
15. Challenges of Transitioning from Employee to Franchisee
Making the switch from employee to being a franchisee is a big change. And no matter how excited ...
(ARTICLE)
16. Going to Small Claims Court When Clients Don’t Pay
Here’s what you need to be prepared for small claims court.
(ARTICLE)
17. Using Small Claims Court to Get Paid
Want a client to pay up? Sometimes the threat of small claims court is all you need.
(ARTICLE)
18. Asset-Based Lending for Cash-Strapped Companies
There are a few ways you can boost your accounts receivable and fuel your business’s growth.
(ARTICLE)
19. What to Do When Your Business Credit Card Gets Canceled
Follow these five steps to ensure your financial longevity after your card is canceled.
(ARTICLE)
20. Preparing to Sell Your Business
Take these steps to ensure you get the most money possible and make the process as swift and ...
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How to Get Angel Funding
Host Hattie Bryant of Small Business School interviews Fred Hoar and Hans Severins of Band of Angels, an angel investor network.

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